We stand by the quality and craftsmanship of every Céora piece. All new jewellery comes with a 6-month warranty against manufacturing faults, valid with proof of purchase. This covers defects in workmanship or materials but does not include damage from misuse, accidents, or normal wear.

To make a claim, please email us at contactceora@gmail.com. Once assessed, we will repair or replace your piece at no additional cost. For hygiene reasons, earrings cannot be returned or exchanged.

You can reach our team via email at contactceora@gmail.com or through our contact form. We aim to respond within 24–48 hours.

We accept major credit cards, PayPal, and Apple Pay, all processed securely.

Yes. We use industry-standard encryption and secure payment processors to protect your data.

We offer flexible payment options through [Afterpay/Klarna/other] for eligible orders, allowing you to spread the cost while enjoying your Céora piece immediately.

You can measure your finger using our sizing guide, either with an existing ring or a strip of paper/string. Refer to our sizing chart to find your perfect fit

Yes, factors such as temperature, weight fluctuations, and age can affect finger size. It’s best to measure your finger at the time of purchase and consider seasonal differences, fingers are often slightly smaller in cooler temperatures.

If your measurement falls between two sizes, we recommend choosing the larger size for comfort. A slightly looser ring is more comfortable and easier to wear every day.

We ship internationally with Aus Post and DHL Express. Times vary by destination; please see our Shipping Policy for destinations and details.

All orders are thoughtfully packaged in Céora jewellery boxes and pouches, shipped in recyclable materials to ensure protection and sustainability

Yes, items may be returned or exchanged within 14 days of delivery, as long as they are unworn and in their original packaging. For hygiene reasons, we cannot accept returns on earrings

Shipping fees depend on destination and order value; please see our Shipping Policy for details. Australian Orders above AUD $150 qualify for complimentary standard shipping.

All Céora pieces are crafted from marine-grade stainless steel and finished in our signature 18k PVD gold plating, ensuring a radiant finish that stands the test of time.

Céora jewellery is crafted to retain its radiance with proper care. After wearing, wipe each piece gently with a soft cloth and store in a dry, shaded place, preferably in its Céora pouch or box. For more detailed
guidance, explore our Care Guide.

All Céora pieces are crafted from high-quality metals selected for their durability and resistance to tarnishing. With mindful care, your jewellery will maintain its radiance for years to come. Please keep in mind that all metals are naturally susceptible to wear over time, including oxidation, fading, and the development of a subtle patina.

Yes, Céora pieces are designed to withstand everyday wear, including water exposure. You can confidently wear them while showering, swimming, or during daily activities. Please keep in mind that all metals are naturally susceptible to wear over time, including oxidation, fading, and the development of a subtle patina.

Yes, to ensure you don’t miss out on our newest designs, select pieces are available for pre-order. Pre-orders are shipped on the specified release date, allowing you to be among the first to receive them.

Our pre-ordered item should be shipped on the release day of the design, however, please note that the “Dispatch By” date is intended as a guide. Orders may ship slightly before or after this date, depending on when the items arrive at our warehouse.

Pre-order items are clearly indicated on the product listing, as well as, the “Add to Cart” button for easy reference.

Pre-orders can be modified or cancelled within 48 hours of purchase. After this window, production may begin, and changes will no longer be possible.