At Céora, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party providers)
- Order history and preferences
- Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website and customer experience
- Send marketing communications (only if you opt in)
- Prevent fraud and maintain website security
Marketing Communications
If you subscribe to our mailing list, you may receive updates about new collections, promotions, and Céora news. You can unsubscribe at any time by clicking the link in our emails.
Payment Information
All payments are processed securely through trusted third-party providers. Céora does not store your full payment details on our servers.
Cookies & Analytics
We use cookies to enhance your browsing experience, remember preferences, and analyse website traffic. You can adjust your browser settings to disable cookies if you prefer.
Sharing Your Information
We only share your information with trusted partners necessary to operate our business, such as:
- Payment processors
- Shipping providers
- Website and analytics services
We do not sell or rent your personal information to third parties.
Data Security
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorisation.
Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request the deletion of your data
- Withdraw consent for marketing communications
To make a request, please send us an email or use our contact form.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contactceora@gmail.com
