Shipping & Returns Policy

Shipping
We offer international shipping so you can enjoy Céora wherever you are. Each order is carefully packaged to ensure your pieces arrive safely and are beautifully presented.

Orders are typically processed within 1–3 business days. Once dispatched, you will receive a confirmation email with tracking details so you can follow your delivery. Shipping times vary depending on your location and are provided at checkout. Please note that delivery timeframes are estimates and may vary due to customs processing or courier delays.

Please refer to the table below:


Please note: International tax & duties are the customer's responsibility

Returns & Exchanges
We want you to love your Céora jewellery. If you are not completely satisfied, items may be returned or exchanged within 14 days of delivery, provided they are unworn and returned in their original packaging. For hygiene reasons, earrings cannot be returned or exchanged.

Return shipping costs are the customer's responsibility unless the item is deemed faulty.

Faulty Items
If your item arrives damaged or you experience a manufacturing fault, please contact us at contactceora@gmail.com. Eligible items are covered under our 6-month warranty against manufacturing defects.


Pre-Order Returns
Pre-order items follow the same return policy. However, dispatch dates are estimates and may vary slightly depending on production and delivery timelines.

Do you ship outside of Australia?

How are orders packaged?

Can I return or exchange my order?

Are there shipping costs?